I can't save media files
Your BlackBerry smartphone or media card might not have enough available storage space to store media files.
Try the following actions:
• If you're trying to save a media file to your smartphone, delete old data or messages from your smartphone.
• If you're trying to save a media file on your media card, delete old media files.
User Guide
Media
158
• In the camera options, verify that the Image Size field isn't set to Large. Large pictures use more storage space than
smaller pictures.
• In the video camera options, verify that the Video Format field is set to a smaller format. Large videos use more storage
space than smaller videos.
Related information
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Copy, move, rename, or delete a file,
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Change the size of pictures that you take,
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Change the video size and format,
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