I can't pair with a Bluetooth enabled device
Try the following actions:
• Verify that your BlackBerry smartphone is compatible with the Bluetooth enabled device. For more information, see the
documentation that came with the Bluetooth enabled device.
• If you don't know the passkey for your Bluetooth enabled device, see the documentation that came with the Bluetooth
enabled device.
• If your smartphone doesn't detect the Bluetooth enabled device that you want to pair with, try making your smartphone
discoverable for a short period of time. Many car kits need to discover your smartphone rather than your smartphone
discovering the car kit. On the home screen, click the connections area at the top of the screen, or click the Manage
Connections icon. Click Networks and Connections > Bluetooth Connections. Click Add New Device. Click Listen.
Bluetooth enabled devices can detect your smartphone for 2 minutes.
• Turn off encryption for Bluetooth connections between your smartphone and the Bluetooth enabled device. On the
home screen, click the connections area at the top of the screen, or click the Manage Connections icon. Click
Networks and Connections > Bluetooth Connections. Highlight a Bluetooth enabled device. Press the
>
Devices Properties. Clear the Encryption checkbox. Press the
key > Save.
Related information
Make your smartphone discoverable,
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